I’ve been taking a class in marketing and have learned a lot. Marketing for handmade guitars such as the ones I make has not been well studied. The luthier’s slogan is the luthier’s initial statement about his work to the yet unseen customer that creates the all-important first impression; and the crucial importance of The Right Slogan is often overlooked. Slogans are effective insofar as they are concise, immediate, and serve to encapsulate a complex message into an easy to assimilate sound-byte sized phrase or sentence. It is the way of the new millennium, and everybody knows this.
The raison d’etre of the slogan is to get the client’s attention and invoke a receptive mental state in him. An effective slogan is formed by strict adherence to principles of marketing long known to professionals in important fields such as advertising and politics. These are: pithiness, contrast, understatement, humor, hyperbole, mellifluous glibness, humility, claim to excellence, authority of tone, and flat-out lying. There’s also Putting Down The Competition … but we’re honest people and we don’t do that. We leave that to the politicians.
We have received a Glossary of Advertising Terms and Their Exact Meanings from the Sum, Wan, & Orother Advertising Corporation of Compton, California. It is a primer for education about some basic building blocks to successful sloganeering. Amazingly, all their examples apply to lutherie. Here is a sampling:
Improved: some of the most obvious faults eliminated
New Improved: we also changed the box
All-purpose: does a mediocre job in several ways
Jumbo: too big to fit in the airplane’s overhead compartment
Compact: understanding or agreement (such as our no refund policy)
Disposable: can be used only once
Durable: can be used twice
Delicate: breaks easily
Fine: imposition of a monetary penalty
Subtle: inaudible or invisible
Compensated nuts and saddles: these have been paid for